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Minster Cleaning Newcastle

Minster Cleaning Newcastle

5.0(52 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Minster Cleaning Newcastle provides commercial cleaning services to over 5,000 UK businesses. It offers office and commercial cleaning in Newcastle. Its service area includes Gateshead, Northumberland, Sunderland, Washington, Durham, South Shields, Tynemouth, Ponteland, Blyth, Ashington, Morpeth, Hexham, Wallsend, Prudhoe and surrounding areas. Minster Cleaning Gateshead serves sectors including digital technology, advanced manufacturing, logistics and distribution, business and professional services, healthcare, education, leisure, retail, government/local authority, professional and general office. David Bibby is Regional Director at Minster Cleaning. Simon Bibby is Managing Director at Minster Cleaning.

Danielle Cerrone-Lawson is Commercial and Operations Manager at Minster Cleaning. Ashleigh Fairs is Office / Accounts & Payroll Manager at Minster Cleaning. Christina Smith is Office Manager at Minster Cleaning. Ashleigh Carreer is Account Manager at Minster Cleaning. Kelly Ray is Account Manager at Minster Cleaning. Paul Graham is Mobile Team Lead at Minster Cleaning. Vic Rasmussen is Mobile Team Mate at Minster Cleaning. Phil Morrow is Mobile Team Mate at Minster Cleaning. Minster Cleaning offers a free, no-obligation consultation and quotation. It provides managed cover for holidays and unplanned absences. Its cleaning is maintained via regular inspections.

What customers say

Based on genuine customer reviews

Based at Stella House on Newburn Bridge Road in Blaydon, this cleaning provider runs weekday office hours from 9am to 5pm, closing at 3.30pm on Fridays and remaining shut at weekends. Its commercial contracts span offices, studios, club premises and builders' merchants in Newcastle and Gateshead, and several reviewers describe arrangements that have lasted for years, with named cleaners such as Magdalena, Steven, Victoria, Geoff, Angela, Margy, Emma, Estelle and Vivian attending the same sites week after week.

A theme running through the feedback is the manner of the staff, who are described as attentive, polite, cheerful and professional, and the standard of work is said to be consistent, with cleaners asking whether anything specific needs extra attention. More than one review highlights that cover is arranged during absences, so premises are cleaned even when the usual person is away, and that extra cleaning has been supplied at short notice, including through the pandemic period. Account managers including Maggie and Liam are described as friendly and communicative, and changes or additions to the service are reportedly handled without disruption.

Cleaning products supplierJanitorial service
Minster Cleaning Newcastle — Customer photo

Reviews

Reviews are taken from publicly available sources.

DS
David Smith27 July 2026

Emma has been fantastic since she started at our site in Newcastle. She is professional, efficient and delivers a great standard/

CM
Catherine Mudd27 February 2026

Minster have been a pleasure to work with over the years, their cleaning standard is high, with all of their employees working to that standard. They are always easy to deal with, communicative, any changes that need to be made or additions to service are done seamlessly and with very little down time. We'd highly recommend!

BD
Beverley Dawson10 February 2026

Richard came and did a deep clean on our new office today, 10/10!! He did a fabulous job, everything is spick and span now and he is so helpful! Will definitely use Minster Cleaning again

RE
Rachael Elizabeth Frost4 November 2025

We continue to be really impressed with the service provided by Minster Cleaning Newcastle. Aside from keeping everything spick and span, Liam, Kayleigh and Carlie have been with us through thick and thin and show great commitment to our business. We really appreciate it.

CH
Carole Hall15 August 2025

We’ve worked with Minster for quite some time. keeping our studio clean and tidy can be a real challenge, but Magdalena does a sterling job every week with Steven covering when she’s not available we feel fully confident in our choice of working with Liam and team.

KM
Kim Middlemas18 December 2024

Minster provided us with a new cleaner Estelle who joined around September time and is now covering two of our floors on a split shift basis. She hit the ground running from day 1 and is doing a fantastic job with zero complaints!! Well done Estelle and thank you!

MF
Mark Faithorn23 November 2023

Our cleaner Victoria carries out all cleaning to the highest of standards, often asking if anything in specific needs more attention. She also brings a lot of cheerfulness with her out going personality.

Cleaning companies in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Tyne Green Oven Clean★ 5,0194Yes
2OvenGleamers North Tyneside★ 5,093Yes
3Minster Cleaning Newcastle (this page)★ 5,052No
4Oven Wizards North Tyneside★ 5,039Yes
5OvenGleamers Gateshead - Oven Cleaning★ 5,036No
Contact
+441912657277www.minstercleaning.co.uk/uk/newcastle-cleaning-servicesStella House, Newburn Bridge Rd, Blaydon, Blaydon-on-Tyne NE21 4SQ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–15:30
SaturdayClosed
SundayClosed