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OneCall Cleaners

OneCall Cleaners

4.8(139 reviews)See reviews ↓·Bournemouth

What customers say

Based on genuine customer reviews

OneCall Cleaners has built a following in Bournemouth on the strength of its domestic and short-term rental cleaning, with feedback consistently highlighting the standard of the finished work. Customers describe cleaners who arrive when arranged, including Oana, Victoria, Chips, Marcin and Cipran, and properties left spotless, with beds made properly and rooms smelling fresh. The range of jobs covered in accounts runs from routine house cleans to a deep clean of a kitchen and a six-bedroom student house left in poor condition at the end of a tenancy.

Communication is another theme running through the comments, from quick replies to enquiries and clear quotes to a walk-through of every room before work began and a final check afterwards. Andreea, Alina, Irina and Alex are named for thoroughness, friendliness and for using their own initiative on tasks that had not been pointed out, while Genevieve is praised for the professional and friendly way appointments are arranged. Several clients mention booking weekly or fortnightly visits, and hosts of short-term rentals value the changeover service for making back-to-back bookings far less stressful.

CleanersJanitorial service
OneCall Cleaners — Customer photo

Reviews

Reviews are taken from publicly available sources.

JC
john cockerill wright19 August 2026

Excellent service. Alex did a great job on cleaning our 6 bedroomed student house which was left in an appalling state at the end of the tenancy. He was extremely efficient and competent and left the property in a much better condition. I would highly recommend them.

PB
Paul Bower19 July 2026

Requested a regular cleaning service from this company. Replied very promptly,agreed the terms and said I was available for5 days that week at any time. So an appointment arrived for one of the days I couldn't do. No problem they said I will look at schedule. I sent 3 email reminders and as of yet still not heard anything back at all. Luckily I have now found a super Lady,really pleased. Obviously I cannot comment on their cleaning abilities.

MC
MARIAN CHILD3 July 2026

I have used a cleaning agency before and not been happy. But with Onecall cleaners I have been extremely happy. A lovely cleaner called Alina has done a fantastic job, I am so pleased. I’m truly delighted. Thank you

PM
Phil Mac27 June 2026

This was our first house clean with this company. The communication with them was excellent prior to their visit. Victoria and Chips were on time and a pleasure to deal with. We are very pleased with the service and have arranged a weekly visit.

SA
Scott Adey27 June 2026

OneCall answered my inquiry very quickly, unlike the majority of cleaning companies in the area, most of which didn’t even bother to reply. Their service was prompt, professional and courteous. I am more than happy with their product, will continue to use them and their ‘customer’ care and feedback is second to none. I would highly recommend them to anyone.

PA
PattyCami Afanador Galindo17 June 2026

Excellent service from start to finish. Communication was great, booking was easy, and Monika did a fantastic job. She was friendly, professional and very thorough. We were really pleased with the result and would happily recommend this company to anyone looking for a reliable cleaning service.

PS
Paul Scott10 June 2026

I cannot recommend Onecall Cleaners highly enough. They recently cleaned my patio stairs, which had accumulated around 30 years' worth of dirt, grime, moss, and weather staining, and the results were absolutely incredible. From start to finish, the team was professional, punctual, friendly, and extremely hardworking. They took great care with the job and transformed the stairs beyond my expectations. What was once dark, stained, and tired-looking now looks fresh, bright, and almost like new again. The attention to detail was outstanding, and it was clear they take great pride in their work. The difference is truly remarkable, and several neighbours have already commented on how fantastic the stairs now look. If you're looking for a reliable, professional cleaning company that delivers exceptional results, I would highly recommend Onecall Cleaners. Excellent service, great value, and a truly impressive transformation. Thank you for a fantastic job! Thank you Adam!

Cleaning companies in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

RankProviderRatingReviewsOpen Sat.
1Summit Cleaning★ 5,0263Yes
2Eagle Family Cleaning Services★ 5,0134Yes
3Toughmuck cleaning★ 4,8406Yes
4OneCall Cleaners (this page)★ 4,8139Yes
5AA Oven Cleaning★ 4,3166Yes
Contact
Working hours
Monday08:00–22:00
Tuesday08:00–22:00
Wednesday08:00–22:00
Thursday08:00–22:00
Friday08:00–22:00
Saturday08:00–22:00
Sunday08:00–22:00