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Fresh Floors Carpet Cleaning Sunderland

Fresh Floors Carpet Cleaning Sunderland

5.0(587 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Promptness, punctuality and a thorough finish are what stand out across the feedback for this Sunderland operation, where carpets and upholstery form the core of the work described. Customers writing about their orders describe heavily soiled carpets emerging looking and smelling fresh again, with stairs, landings, passages, bedrooms and living rooms all named among the areas treated. Reviewers often mention rapid replies to enquiries, clear prices quoted in advance and appointments arranged without difficulty, followed by reminders and preparation guidance sent by message.

Named staff, Mark and Gregg, are singled out for being pleasant and for talking customers through the cleaning process beforehand, including realistic expectations for light-coloured or heavily used carpet. Extra items such as a rug or sofa are described as taken on willingly when asked. An industrial cleaner is mentioned in one account alongside before and after photographs, and the treated carpet is said to dry quickly. Stain removal after building work, including difficult marks, is another point raised, and it is the freshness of the finished carpet and upholstery that closes the accounts.

Upholstery cleaning service
Fresh Floors Carpet Cleaning Sunderland — Customer photo
Fresh Floors Carpet Cleaning Sunderland — Customer photo
Fresh Floors Carpet Cleaning Sunderland — Customer photo
Fresh Floors Carpet Cleaning Sunderland — Customer photo
Fresh Floors Carpet Cleaning Sunderland — Customer photo
Fresh Floors Carpet Cleaning Sunderland — Customer photo
Fresh Floors Carpet Cleaning Sunderland — Customer photo
Fresh Floors Carpet Cleaning Sunderland — Customer photo

Reviews

Reviews are taken from publicly available sources.

ED
emma dusher4 September 2026

Excellent service. Thank you! Professional, on time, friendly, thorough job, carpets look brand new. And they're dry within a few hours. I've used many companies over the years and Mark is the best! I've recommended to all friends and neighbours Thanks again.

JW
Julia Williams7 August 2026

Had carpet on stairs,landing carpet and passage carpet cleaned today..Brilliant job done.Over the moon with how clean it looks.Very polite young man.We would highly recommend this company and will certainly use again in the future.Thank you so much.

CM
Charlene Macdonald30 July 2026

Had Mark out today to clean living room landing and stairs, after we had been having alot of work done, which had left some tough stains. I have to say im very impressed with what they achieved carpets look amazing and smell beautiful 😍 Very professional, friendly and genuine and at a very reasonable price. Booking was straight forward, they responded promptly to my enquiry with a quote, appointment booked and information for pre clean preparation emailed to myself. They were here when they said they would be carnt fault any of the process Thankyou for saving my carpets

AB
Angela Boyle23 July 2026

An amazing clean on my carpets and sofas makes them look new and fresh again thank you so much!

LA
Lauren Ayre23 July 2026

Fantastic service quick reply got all the information i needed and was booked in within minutes. Turned up on time did an amazing clean on my carpets very happy with how they turned out would definitely recommend.

AM
Amy March23 July 2026

Very polite, friendly and professional! Asked for an extra service on arrival, which he happily provided (cleaned a rug). Carpets smell fresh and look brand new again. Also received email/ text updates to remind you of appointment time and what you need to do in preparation for the clean! Defo will use again!!

AC
Alan Clarke29 June 2026

Superb service. Mark arrived as booked explained what he can and could not do with my old office carpets. Soaked them and and used a great tool for lifting all the ground in muck and then washed them fantastically. Carpets have come up great apart from where I have my office chair and I really should have had a protector on it, so that’s all on me. 10/10

Carpet & upholstery cleaning in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Fresh Floors Carpet Cleaning Sunderland (this page)★ 5,0587Yes
2Got2Bclean - Carpet Cleaning Sunderland & Upholstery Cleaning Sunderland★ 5,070Yes
3Alliance Carpet & Upholstery Cleaning Ltd★ 5,0835Yes
4CJ Carpet Cleaning Tyne & Wear★ 5,0579Yes
5VIP Clean - Carpet & Upholstery Cleaning★ 5,0108Yes
Contact
+447897017942www.fresh-floors.co.uk43 Newbold Ave, Monkwearmouth, Sunderland SR5 1LH
Working hours
Monday08:00–21:00
Tuesday08:00–21:00
Wednesday08:00–21:00
Thursday08:00–21:00
Friday08:00–21:00
Saturday09:00–20:00
Sunday09:00–20:00