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CJ Carpet Cleaning Tyne & Wear

CJ Carpet Cleaning Tyne & Wear

5.0(579 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

CJ Carpet Cleaning Tyne & Wear has built a loyal following in Sunderland, with reviewers repeatedly praising the transformation of carpets and upholstery that had seemed beyond saving. Customers writing about their orders describe pale beige carpets and heavily stained passageways coming up like new, and one notes that furniture looked as good as the day it was bought.

The recurring theme is the honesty of the service: no upselling, just clear guidance on maintaining carpets after cleaning and practical tips for dealing with pet marks and minor spillages. Claire and Jay are named in many accounts and are consistently described as approachable, diligent and swift from first contact to finish, with customers mentioning that they stay until satisfaction is reached. Punctuality and professionalism come up often, as does the speed with which carpets dry.

Reviewers who had previously tried other cleaners note the difference in outcome and information provided before the work began. The same names appear again and again across the feedback, and the warmth of the couple is treated as part of the experience rather than an afterthought. Repeat business is a common thread, with several people stating they would not go anywhere else for carpet or sofa cleaning.

CJ Carpet Cleaning Tyne & Wear — Customer photo
CJ Carpet Cleaning Tyne & Wear — Customer photo
CJ Carpet Cleaning Tyne & Wear — Customer photo
CJ Carpet Cleaning Tyne & Wear — Customer photo
CJ Carpet Cleaning Tyne & Wear — Customer photo
CJ Carpet Cleaning Tyne & Wear — Customer photo
CJ Carpet Cleaning Tyne & Wear — Customer photo
CJ Carpet Cleaning Tyne & Wear — Customer photo

Reviews

Reviews are taken from publicly available sources.

ML
Mark Lambert12 January 2026

CJ Carpet Cleaning cleaned our carpets and furniture this morning and the results are genuinely outstanding — everything looks as good as new, like we’ve just bought it all again. The attention to detail was spot on throughout. What really stood out was how honest and transparent they were. There was no upselling at all, just clear advice and really useful guidance on how to maintain everything properly going forward. They were punctual, respectful of our home, and clearly take real pride in their work. I wouldn’t hesitate to recommend CJ Carpet Cleaning to anyone locally and will definitely be using them again.

HD
Heather Docherty10 September 2025

Love these guys. They cleaned our hall/lounge/dining room and they did a brilliant job. The carpet is pale beige and the passage was particularly stained. We thought we were going to have to replace it, but it’s as good a new!! So happy with it - I wouldn’t hesitate to recommend.

MV
Moira Verth7 August 2025

Thank you CJ carpet cleaning… what a beautiful job, my carpets are like new . I thoroughly recommend you both, you work so hard and are always so pleasant.

LJ
Laura Jayne Dunning12 July 2025

Jason and Claire came to clean our lounge carpet this week and did a brilliant job. They were friendly, hardworking, and efficient from start to finish. We've used other professional carpet cleaners in the past who were fine, but after this experience, we wouldn't go anywhere else. 100% recommend.

SC
Susan Clegg12 July 2024

We have been having work done for the last few weeks so I was so pleased we managed to get a slot for cleaning. Claire and Jay have just cleaned the whole house carpets and sofa. They look like new carpets everything looks amazing and smells great too. A lovely couple really warm and friendly people. Highly recommend xx

CH
Connor Helens3 May 2024

Just had my living room carpet cleaned by CJ Carpet cleaners today and we are absolutely over the moon. We were considering replacing the carpet because of how bad it had gotten especially after trying a different carpet cleaner last year and it turning out worse. They were very informative and gave the impression they knew exactly what they were doing from first contact. Amazing professionalism and even better work. The carpet is like it was the first day we got it and we couldn’t be happier with it.

CA
Cheryl AAA2 May 2024

Had my settee cleaned today from this company. A house with 4 kids 2 of which are young my 3 piece was a mess! Absolute fantastic job! 5 stars couldn't recommend more! 😁

Carpet & upholstery cleaning in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1CJ Carpet Cleaning Tyne & Wear (this page)★ 5,0579Yes
2VIP Clean - Carpet & Upholstery Cleaning★ 5,0108Yes
3Fresh Floors Carpet Cleaning Sunderland★ 5,0587Yes
4Got2Bclean - Carpet Cleaning Sunderland & Upholstery Cleaning Sunderland★ 5,070Yes
5Alliance Carpet & Upholstery Cleaning Ltd★ 5,0835Yes
Contact
+447843780098www.cjcarpetcleaning.ukFatfield, Washington NE38 8RP
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00