Busy Bee End of Tenancy Cleaning Services Ltd is a London cleaning company whose reviewers most often describe end-of-tenancy cleans booked at short notice, with named cleaners including Yohanna and Parsa Lotus praised for detailed, spotless results that helped customers recover their full deposit. Several landlords and Airbnb hosts also use the company for regular turnaround cleans. Alongside largely positive feedback, a number of reviewers describe communication becoming slow after booking, areas such as under sofas being missed, and at least one badly delayed arrival with little apology, so experience does appear to vary. As a house cleaning company in London, Busy Bee holds a 4.8-star average from 209 Google reviews.
Reviews
4.8 / 5 · 209 totalNot particularly impressed. Staff arrived and seemed grumpy because they were expecting to clean a one-bedroom flat even though I told the company it was two bedroom. I left them to it, and I was told I would be called 30 mins before they were finished so I could inspect. I didn't get a call, and when I went back to the flat 3 1/2 hours later they were gone. The clean was ok, but they hadn't cleaned under the sofa or around the tray where I had put things from the cupboards. It would've been easy to do so. I had to do those areas myself. They took 'before' photos, but I've no idea if they too 'after' photos because I haven't seen them. Our landlord remarked that the clean was only ok and only aren't charging us for another clean out of kindness. Avoid.
The guys did an amazing job and made sure we received our full deposit at the end of our tenancy. They gave us a very reasonable price and were very efficient. Would absolutely recommend as an end of tenancy cleaning service and would certainly use them again. Thanks for all your help!
Great agency for end of tenancy cleaning, needed next day cleaning and they were able to provide!! Amazing and thorough work!! Will definitely go with these again.
They did an exceptional job with the end of tenancy clean. It was a fair price, especially for the quality of the clean. The duo who showed up were kind and hard workers.
I am not satisfied with the overall experience. Initially, I was pleased because the company responded very quickly to my inquiry, the clean was scheduled promptly, and I subsequently paid my deposit. However, after this point, response times became very slow and I often had to follow up in order to receive responses to subsequent queries. Overall, the quality of the clean was just ok. When I returned to check the property, I noticed several areas had been missed — for example, there were still crumbs on the kitchen floor, and the living room floor had not been mopped. The photos of the cloth that I have included were after I wiped down the floor myself.
I had such a great experience with Busy Bee End of Tenancy Cleaning Service. The communication was excellent and all the details were straightforward and clear. The cleaner did an amazing job and left the flat looking sparkling and brand new. I would highly recommend. Thank you Busy Bee!
Great experience overall! The team arrived on time and did a very good job. We booked busy bee for an end of tenancy cleaning, the job took little time and we were surprised by the results! 5/5!!