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Brighton Cleaning Services

Brighton Cleaning Services

4.9(55 reviews)See reviews ↓·Brighton

About the company

Brighton Cleaning Services is a cleaning company founded in 2012 by Terry Arif, who serves as founder and managing director. The company has grown to a team of over 50 cleaners and support staff, and looks after more than 200 homes, Airbnbs and commercial premises. It specialises in domestic and commercial cleaning, with particular expertise in Airbnb changeovers, linen rental, end of tenancy cleaning and regular contract cleaning. The company carries full public liability insurance.

It serves Brighton, Portslade, Hove, Woodingdean, Lewes and Rottingdean. Its cleaners travel almost exclusively by public transport, supported by dedicated delivery vans. The company uses back-up cleaners, live job check-in systems, and clear reporting. Sara Cady is the Office Administrator and has been with the company for over five years. Thalie Knights is the HR & Communications Officer and has been with the company for over two years. Trish Barry is the Accounts & Payroll Manager and has worked with the company for over three years.

What customers say

Based on genuine customer reviews

Brighton households and short-let hosts feature in accounts of a service covering regular domestic cleans, Airbnb changeovers, end of tenancy work and carpet treatment. Reviewers consistently describe thorough results, punctual arrival and a detail-focused approach, with several naming Terry and his team alongside Priscilla, Fernanda, Jen, Robyn and Gareth for their friendly and professional manner. Repeatedly mentioned is the attention given to overlooked spots, including carpets where stubborn marks lifted and rooms left immaculate.

Communication stands out too, from advice during carpet assessments to follow-up photographs after holiday-let cleans. Customers value dependable scheduling, such as a fortnightly arrangement keeping the same cleaner each visit, and a same-day response when another firm failed to arrive for a tenancy clean. Weekly domestic clients point to reliable standards and fair charges, while a long-standing commercial customer rates the extra inspections that maintain consistency. The range of tasks includes whole-house cleaning, bed linen preparation and carpet care, with particular credit given to the empathy shown towards a household coping with illness.

Carpet cleaning serviceService establishmentCleaning service

Reviews

Reviews are taken from publicly available sources.

IJ
Isabella Jackson30 June 2026

Priscilla did a fantastic job for us ! Can’t wait to have her again!! 5 stars 🌟 Would highly recommend!

JD
Jess Debenham21 May 2026

Friendly and hardworking team. Very pleased with the standard of cleaning provided.

OM
Olivia Millington1 April 2026

My partner is sick and bed ridden most of the time. On top of everything else that was going on cleaning was becoming too much. We got Brighton Cleaning Services in on a bi weekly clean and I truly have nothing but good things to say about them. From helping us navigate what was the right option to making sure that the cleaner we got was the same each time. On that note Priscilla was our cleaner and she was kind empathetic and nonjudgmental of the state our house could be, and she was quick. Incredibly so she did with 3 hours what I couldn't in a week. I recommend highly

PM
Pip Martin30 March 2026

Our 1st time of using Brighton Cleaning Service for a whole house clean and bed linen for our Airbnb guests. The level of cleaning was immaculate and the communication/ follow up photos was superb. I would totally recommend Terry and his team

LB
Lynsey Behennah29 January 2026

If I could give this service zero stars, I would. I hired Brighton Cleaning Services for an end-of-tenancy deep clean to reduce the stress of moving and ensure my full bond return. I was assured this was their specialty. On the day, I was told the clean would take 4–5 hours and asked to pay midway through, which I did, trusting their 5-star rating. When I returned, only the oven and two bathrooms were in a reasonable condition. Key areas I had clearly pointed out — cobwebs on ceilings, skirting boards, wardrobes, kitchen and laundry floors, and cupboards — were barely touched. I was also charged an extra $30 for internal window cleaning, only to find them left smeared with visible drip marks. After raising this, the cleaner agreed to return the next day. I rearranged all my end-of-tenancy appointments to accommodate him, only to come back and find almost nothing had improved. In the end, my family and I had to rush through the cleaning ourselves just before handing the keys back. I requested a refund afterward and have received no response for over a week. Extremely disappointing, stressful, and not the service that was promised.

RA
Ryan Alderson10 January 2025

I’ve worked with BCS for the last couple years and they have been a great help with good quality and value cleaning. Additionally they were able to offer extra inspections to ensure everything was running well. 100% recommend Thanks BCS

PC
Prof. Chirantan Chatterjee2 December 2024

Generally good. The lady Fernanda was on time and professional. Paid attention to details. But she did seem in a rush to end and to move on. Overall happy but I think can be better. Trifle pricey. Website says less but actual charges have gone to 22 per hour, plus there is VAT. Satisfied for now, thankful for your support.

Cleaning companies in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1Sussex Oven Cleaning Limited★ 5,0883Yes
2Oven Cleaners Sussex★ 5,0332Yes
3OCC Oven Cleaning Co.★ 5,0179No
4Bright 'n' Shiny Oven Cleaners Ltd★ 5,0100Yes
5Stellar End of Tenancy Cleaning Brighton★ 5,087No
9Brighton Cleaning Services (this page)★ 4,955Yes
Contact
Working hours
Monday08:00–20:00
Tuesday08:00–20:00
Wednesday08:00–20:00
Thursday08:00–20:00
Friday08:00–20:00
Saturday08:00–20:00
Sunday08:00–20:00