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Rug Cleaning Experts

Rug Cleaning Experts

4.9(450 reviews)See reviews ↓·Bolton

What customers say

Based on genuine customer reviews

Collection and safe return of rugs to the customer sits at the heart of this operation, and the results draw steady approval from those who use it. Items come back looking spotless, revitalised and new, even where heavy soiling or years of use had made restoration seem doubtful, and reviewers note that colours and patterns return refreshed without losing their character. The pick-up and delivery arrangement is valued particularly for oversized pieces that would otherwise be awkward to transport, and one account mentions the different treatments applied to clean a wool rug thoroughly.

Expertise with wool and Persian-style weaves features prominently, with careful handling of a coarse-weave Nain and a Morris & Co design both singled out. Communication during the process is praised, and charges are described as fair or reasonable for the size of the item. Office staff and drivers are called polite and professional, and when areas of a very large carpet were not satisfactory the firm collected it again, the second outcome being noticeably improved. A restaurant carpet subjected to constant foot traffic was restored beyond expectation.

CleanersOriental Rug ShopRug Shop
Rug Cleaning Experts — Customer photo
Rug Cleaning Experts — Customer photo
Rug Cleaning Experts — Customer photo
Rug Cleaning Experts — Customer photo

Reviews

Reviews are taken from publicly available sources.

LB
Lynda Bramwell19 July 2026

Service was excellent. Collected and delivered our rug to us at date and time stated. Rug looks brand new. Would certainly recommend this company

DJ
Dawn Jones6 July 2026

We have had our rug for about 12months now it is a light grey colour and it had become quite grubby with a big dirty stain in the corner.....no idea where that came from. However when it came back from The Rug Cleaning Experts it was absolutely spotless, big dirty stain had vanished and it was like brand new again. Extremely happy 😃 A very friendly and professional service from beginning to end I will definitely be using them again and I definitely recommend 👌 Thank you to everyone at The Rug Ceaning Experts

JD
jan degg1 July 2026

We are extremely pleased with the rug cleaning service we received. Our rug came back looking spotless, fresh, and like new again. The staff were polite, courteous, and professional throughout the entire process, making everything easy and stress-free. The quality of the cleaning exceeded our expectations, and the service was excellent value for money. We wouldn't hesitate to recommend them to anyone looking for expert rug cleaning. Thank you for such a fantastic job!

IA
Iftikhar Ahmed15 June 2026

Excellent customer service. Right from the start. I only had 2 rugs, (shopped around for quote,) most places, I called, wanted a minimum number of rugs for a quote, some didn't fully listen to my problem or requirements & prices were quite high. Not knowing what prices were fair and honest, I asked around. I met a member of staff from RUG SPA, shopping at my work place. I called RUG SPA as they were recommended. I explained, my requirements, member of staff, listened, & explained the process. Quote was given, & I was very happy with the whole process. 2 rugs are absolutely clean and fresh. Thank you to everyone from RUG SPA. Will definitely, utilise their services in the future & will strongly recommend them to others. Iftikhar Ahmed Walmersley Road

AK
Ali Khan10 May 2026

I used this company three years ago and they did an excellent job, which is why I trusted them again with a valuable hand-knotted Turkish rug worth. Unfortunately, this experience has been completely different and deeply disappointing. The rug has been returned in a damaged condition. There are visible bald patches and fibre loss across the pile, the surface now feels rough and over-processed, and there is visible residue left throughout the rug. The edges and fringe are also frayed and distressed rather than properly cleaned and finished. To make matters worse, the rug came back with a strong chemical smell, suggesting inappropriate cleaning products or inadequate rinsing methods may have been used. This is not the level of care one would expect from a professional specialist entrusted with an expensive oriental rug. The rug was in far better condition before cleaning than it is now. Based on this experience, I would not recommend this company, nor would I use them again.

SL
Stewart Leece6 May 2026

Great service from start to finish. Rugs look fantastic when returned. Really nice people to deal with. Can’t recommend them high enough we sent expensive Chinese wool rugs that came back looking like new. Stewart.

WM
William Martin3 May 2026

I used to sell Persian carpets decades ago so I know amateur cleaning can destroy a rug. I've never used the guys in Bury before but the results were superb. I gave them a lightly soiled coarse weave 'Nain' approx 3 x 2m. Good communication throughout.

Carpet & upholstery cleaning in Bolton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bolton are compared.

RankProviderRatingReviewsOpen Sat.
1Rug Cleaning Experts (this page)★ 4,9450Yes
2Steam Clean Master★ 4,9600Yes
3Pride Carpet & Sofa Cleaning Ltd★ 4,9936Yes
4Pure Clean Carpet & Upholstery Cleaning LTD★ 4,9356Yes
5Smile Carpet Cleaning★ 4,9757Yes
Contact
+441617110121www.rugcleaningexperts.co.ukUnit 1, The Sawmill, 98 East St, Bury BL9 0RU
Working hours
Monday08:00–18:00
Tuesday08:30–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
Saturday08:00–18:00
Sunday08:00–18:00