Find My CleanersAdd your business
← Back to York
MOLLY MAID

MOLLY MAID

4.3(110 reviews)See reviews ↓·York

What customers say

Based on genuine customer reviews

MOLLY MAID has built a loyal following in York, with reviewers repeatedly praising the consistency of the same cleaning team over several years. Named staff such as Emma, Kelly, Sam, Jessica, Lisa and Codie recur across accounts, and customers describe them as friendly, courteous and cheerful while working. Reliability and punctuality come up often, with one client noting that any change to the usual time is communicated in advance. The standard of the clean itself is a common theme: reviewers describe thorough work, attention to detail and homes left spotless, including after deep cleans of flats and apartments that were said to look brand new again.

Office communication is also highlighted, with Emma singled out for handling queries and cancellations helpfully and promptly. Several customers mention flexible routines, including fortnightly, monthly and weekly visits, and appreciation that the same pair returns each time. Long-standing clients note that experienced team members help train others, and that the service has remained dependable across multiple homes and years. The work covers regular house cleaning, deep cleans and ongoing domestic upkeep, with customers valuing the personal rapport they have built with their cleaners.

Reviews

Reviews are taken from publicly available sources.

SP
Steve Pattison30 April 2025

I've been using Molly Maid for over 4 years, and I couldn't be happier with the service. Emma and Kelly are my regular cleaners, and they consistently deliver top-quality, professional results. Their attention to detail and reliability make all the difference. Highly recommend this premium cleaning service!

AR
Alice Roberts Dunn31 March 2025

Lisa and Kizzy have been cleaning my flat for years, along with Brogan who has recently joined the team. All three are simply fantastic - they of course do an excellent and incredibly thorough job of cleaning, but they are also friendly and courteous. I genuinely look forward to their visits! Highly, highly recommend.

DS
Derek Stockton30 March 2025

Sam and Jessica have been our cleaners for the past three years. They are good workers and always very thorough in cleaning our flat. As well as this they are always very cheerful . This helps us older people a lot. With all the experience they have now because they have stuck at their work for such a long time, they are able to help and train other team members. It is such a pleasure to have them working for us.

JH
Jane Hawkes28 March 2025

Kelly and Emma are simply the best Molly Maid team I have had cleaning my 2-bedroom house on a fortnightly basis. I have had a number of teams assigned to this task over the years, but these two stand out with their levels of efficiency, the thoroughness with which they do the cleaning and their ever cheerful and good-humoured attitude. I just wish I could award them 10 gold stars each!

A
astanley27 March 2025

Emma & Kelly have cleaned my home since 2019 (last three houses) and I couldn't live without them. They do such a thorough and professional job, always going that extra mile. Super friendly and courteous too.

HM
Heather Memmott26 March 2025

My house has never been cleaner than it is since Emma and Kelly started cleaning for me. Their attention to detail is fantastic and I love coming home on a Wednesday to a spotless house. Highly highly recommend them!

ET
Erica Taylor21 March 2025

Molly Maids (York) have cleaned for us for many years. Our current team of EMMA and KELLY have been with us for a few years and we could not ask for a better team. They are efficient, but very friendly and reliable. Nothing is too much trouble if we expecting guests or experiencing anything else to change the routine. In times when the cost of living is high, there are many things I would give up before I gave up my house clean by Emma and Kelly.

Cleaning companies in York compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in York are compared.

RankProviderRatingReviewsOpen Sat.
1Oven Restore Oven Cleaning Services★ 5,0179No
2OVENWOW OVEN CLEANING★ 5,0152No
3S & L Cleaning Services Ltd★ 5,0128No
4Oven Cleaning Doctor★ 4,7154No
5MOLLY MAID (this page)★ 4,3110No
Contact
+441904784999www.mollymaid.co.uk/locations/york-harrogate2, Chessingham Court, George Cayley Dr, York YO30 4WQ
Working hours
Monday08:15–16:00
Tuesday08:15–16:00
Wednesday08:15–16:00
Thursday08:15–16:00
Friday08:15–16:00
SaturdayClosed
SundayClosed