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JCU Cleaning

JCU Cleaning

5.0(458 reviews)See reviews ↓·Bournemouth

What customers say

Based on genuine customer reviews

JCU Cleaning has built a strong local reputation in Bournemouth for carpet and upholstery work, with reviewers consistently highlighting the transformation achieved on carpets that had seemed beyond saving. Customers describe intensive cleaning of wool and synthetic carpets, mattresses, sofas, chairs and radiators, often after DIY attempts had failed to shift odours or stains.

A recurring theme is the professionalism and friendliness of named staff, particularly Alex and Lewis, who are repeatedly praised for arriving on time, explaining the process and keeping customers informed from booking through to completion. Several reviewers mention the powerful drying equipment, noting that carpets dried quickly and smelled fresh afterwards. Tidiness and respect for the home come up often, with one customer describing a team member working alone upstairs as entirely trustworthy. Pricing is described as fair and competitive for the standard of work delivered.

When equipment failed mid-job, the company kept the customer updated and arranged a prompt return visit to finish, an example of how problems are handled. Repeat business is common, with customers returning for second and third appointments and describing results that made furniture and flooring look new again. Carpet restoration after illness, building dust and heavy soiling features in several accounts, alongside spot cleaning on synthetic carpets.

Upholstery cleaning service
JCU Cleaning — Customer photo
JCU Cleaning — Customer photo
JCU Cleaning — Customer photo
JCU Cleaning — Customer photo
JCU Cleaning — Customer photo
JCU Cleaning — Customer photo
JCU Cleaning — Customer photo
JCU Cleaning — Customer photo

Reviews

Reviews are taken from publicly available sources.

JR
Jenny Roberts14 August 2026

Carpets look like new, a completely different colour! Lewis and Alex were professional and friendly throughout from booking the appointment to carrying out the work. Lewis managed to get the lounge carpet cleaned before the machine broke down, however, he kept us updated throughout and another appointment was made through Alex to complete the job. This is my second time of using JCU Cleaning and I wouldn't hesitate in recommending them. Many thanks Lewis and Alex another excellent job.

DK
David Knight11 July 2026

Top quality service from Alex amd his team. Easy booking and good communication throughout. Did a great job cleaning carpets, particularly in the lounge which was quite badly stained. Now as good as new. Would strongly recommend JCU.

DA
Diane Astley1 July 2026

JCU Cleaning provided an excellent carpet cleaning service. Alex cleaned four wool-carpeted rooms and carried out spot cleaning on a couple of synthetic carpets, and the results were outstanding. Alex is an extremely likeable, friendly, and professional guy who clearly takes great pride in providing an excellent carpet cleaning service. His attention to detail and commitment to doing a first-class job really showed. A big thank you also to Rebbie for providing great assistance throughout the process. The work was completed to a very high standard at a fair and competitive price. I would highly recommend JCU Cleaning to anyone looking for a reliable, professional carpet cleaning service. Excellent job!

DO
Dorothy Obiako4 June 2026

It is said that cleanliness is next to godliness; our residence feels great after the cleaning carried out by the company. The job was methodically and expertly done. I watched him closely when the lower floor carpet was cleaned and was very impressed . Working alone upstairs showed trustworthiness, very understanding and friendly.. The whole place dried up fast and smelt great . I would definitely recommend the company to anyone requiring your services. I will however advise you to consider allowing some concession when a lot of heavy furniture reduces the areas to be cleaned. It will help attract more customers.

RV
Rob Venables4 June 2026

JCU Cleaning, cleaned our carpet today, we are so impressed on how professional and friendly the team was. We got our carpet cleaned because unfortunately was unwell over it, we cleaned it with our home carpet cleaner but there was still a smell within the carpet. I contacted JCU cleaning who were more than happy to help and fitted us in quickly. They spent 45mins to 1 hour cleaning the carpet and now it’s just like new. Would highly recommend this company.

LB
Luka Babiy14 March 2026

Fantastic service! Andy was friendly and very communicative. Did a super job of cleaning our mattress, two chairs and several radiators. Would highly recommend. This is now the second time we’ve used JCU. They’ve upgraded their drying system so it was even better this time. Fast, quick-drying, cleaned to a very high standard. Will definitely use again in the future.

MS
Matt Sharp16 January 2026

Did a lovely job on the carpets in our new house, the carpets were old and dirty but they came up great! Recommended.

Carpet & upholstery cleaning in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

RankProviderRatingReviewsOpen Sat.
1JCU Cleaning (this page)★ 5,0458Yes
2Supreme Carpet Cleaners★ 5,0199No
3Cleaning Doctor Bournemouth & Poole★ 5,098No
4Carpet Cleaning Team★ 4,9101Yes
5Gd Carpet cleaning★ 4,9149Yes
Contact
+441202985117www.jcucleaning.co.uk46-48 Southbourne Grove, Bournemouth BH6 3RB
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00