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UKWindowClean

UKWindowClean

4.1(31 reviews)See reviews ↓·Derby

What customers say

Based on genuine customer reviews

Households and small businesses in Derby turning to UKWindowClean for window cleaning frequently highlight the reliability of the service, with reviewers repeatedly noting that staff arrive when expected and work through the job thoroughly. Praise for the quality of the finish runs through the feedback, alongside comments about the friendliness and professionalism of the team, one customer mentioning a cheerful attitude and requesting the same cleaner on future visits. Pricing comes up as clear and fair, with a promotional offer singled out for particular approval and several accounts describing the cost as good value for the standard of work delivered.

Communication is a point that comes up often: the call centre is described as helpful when a customer wanted to alter the frequency of visits, and staff are said to check whether anything extra needs doing while on site. Gutter cleaning appears among the services provided, and the response to enquiries is described as prompt. Requests for repeat visits and referrals to neighbours and acquaintances suggest a settled customer base, while the willingness to accommodate changes to scheduling points to a flexible approach to ongoing work.

Gutter Cleaning Service

Reviews

Reviews are taken from publicly available sources.

IK
Imran Khan21 March 2022

Brilliant and professional service and very reliable and I would recommend this company to everyone

BB
bella brooks16 March 2022

This company is absolutely awful I would have gave them no stars as they are that bad. When they clean your windows they ONLY use water that is it, not a bit of soap. Be careful with them setting you up on a contract after the 1st free clean its not worth it because they lie and say they have been to your property when they haven't and charge you every time they say they had been. DO NOT TRUST THIS COMPANY

AC
Amy Carr5 March 2020

If I could give this no stars it would relate to the customer service and service I have received. Originally book this company for a full gutter clean and window clean with additional conservatory too. They promised I should receive a text message a day before to let us know when we should expect them. I never heard a single thing off them until I came home and found the minimum call fee was charged as I wasn't there. I rang up and said that I never heard a peep of you. A lady apologized and said she will book me in to what suits me as there calendar was pretty much free. I booked Friday the 28th after 12pm but stated after being messed about I didn't want my windows cleaning and the fact I just wanted my gutters all cleaned as you started a job so I want it finishing. Today has come and ukwindow cleaning team have turned up at 8:30am no message to say they couldn't make my appointment of after 12pm. I let him do my gutters despite missing my phisotherapy appointment now. He then notified myself that he couldn't finish the rest of my property as his machines couldn't access my gutters but still charged myself £47.50. I wouldn't mind but I have had several companies state they could clean my new conservatory and gutters for £60. To top it off he didn't have change so paid £50. As I did state I have been told you complete my gutter job so was exapecting to pay more for the whole job to be done. If you value 4 weeks of your time for the 1st job to be completed and still not to be completed, lack of customer care, service or satisfaction. I urge you to go elsewhere. And if UK window clean company like to actually speak to myself please feel free. So just to give a update on my complaint on They05/03/20 offered to come out on the 12th to do the remainder of my gutters for free and get the right equipment to do the job as a sorry for all the hassle I had. However since my review they have emailed to say they are no longer wanting to come out and reslove the issue as they haven't got the equipment to do the job. Feels odd they were happy to do it before the complaint. Stay clear.

SC
Shaun Carr5 March 2020

Awful Company, turn up twice on days when they were not booked in expecting full payment when only doing one gutter, bullied my wife into paying. Then when offered to come back on a day of our choosing they turned around and changed their mind. Awful company, would not touch at all!!!

EG
Esther Greenhill17 August 2018

Not very thorough, couldn’t have spent more than 5 minutes and after 2 bad cleans I cancelled them! Would not recommend

LA
Linsay Alison30 December 2017

Staff were professional and thorough. We are very happy with their service and will use UK Window Clean again in the future.

S
Susannah10 August 2017

Free clean this week, very impressed indeed, my neighbour has made an enquiry too. Call Centre very helpful when I wanted to change the frequency of the visits. Have passed on your details to a few people I know and hope you obtain some more work. Thanks to the chap who cleaned my windows, hope it is the same person next time.

Window cleaning in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1Cleaner Windows UK★ 5,074Yes
2𝙁𝘼𝙎𝙏 𝘼𝙉𝘿 𝘾𝙇𝙀𝘼𝙉 - Window Cleaning Service★ 5,048Yes
3Under Pressure Exterior Cleaning & Maintenance★ 5,027No
4Crystal Clear Window Cleaning Derby Ltd★ 4,9316No
5UKWindowClean (this page)★ 4,131No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:03
SaturdayClosed
SundayClosed